Payment Methods

Effective Date: October 12, 2026

Paying at Rhobanking should take under a minute and hold no surprises. This page sets out what we accept, who handles the money, and what happens if a payment does not go through.

What we accept

You can pay with any of the following:

• Shop Pay
• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

The options available to you are shown at checkout, and they are the only ones we take.

How your details are protected

Checkout is encrypted end to end with SSL/TLS and processed by Shopify Payments, which operates to PCI-DSS standards. We never store full payment card numbers or payment credentials on our own systems. Your card data goes straight to the processor and stays there.

Prices, tax and when you are charged

Every price on this site is shown in Canadian dollars (CAD). The checkout adds any applicable tax and displays the complete total before you confirm the order, so the figure you approve is the figure that is charged. There are no hidden fees, handling charges or surprise additions. Payment is taken when you confirm the order, not when the parcel leaves us.

Order confirmation

A confirmation email follows a successful payment within a few minutes. If it has not arrived, check the spam or junk folder first, as filters catch it more often than you would expect. If it is genuinely missing, write to support@rhobanking.com and we will confirm the order by hand.

If a payment is declined

• Check that the billing address and card details match what your bank holds.
• Make sure the funds or credit are available.
• Look for a block or limit set by your card issuer, which is the most common cause.
• Try one of the other accepted methods.

If it still fails, your bank will know why before we do. Contact them, and write to us if you would like us to look at the order from our side.

Billing questions

• Email: support@rhobanking.com
• Phone: +1 (314) 688-2016
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM CT